AREAS OF INTEREST Sheila has a particular interest in working with clinicians to recognise and understand processes for change. She has worked extensively with health care teams using process redesign methodology to both understand and develop many aspects of service delivery. In particular she has been successful in working with clinicians to engage and harness their support in implementing sustainable change projects. Sheila passionately believes in engagement and involvement of patients and carers in all aspects of service development and improvement and actively seeks out opportunities to work with patients and carers. RECENT CAREER HISTORY Sheila joined the NHS in 1982 and has extensive experience as both a nurse and a manager. Her most recent NHS roles prior to joining Dearden in 1992 were developing a health economy wide commissioning framework for diabetes services and establishing a managed clinical network for critical care. Particular skills include strategic planning, project management and stakeholder engagement in implementing change. CONSULTANCY EXPERIENCE During the last 7 years Sheila's experience has encompassed a wide range of service delivery areas including strategic planning, service redesign, long term condition management, primary care development and business case production. The linkages across all these areas add value and provide opportunities for joint working between organisations and across services. Recent assignments include:   Developing and running a leadership development programme for Allied Health Professionals Development of a framework and processes for engaging with a cross section of patients, carers and the public to gain their views and experiences of unplanned care services Developing and implementing a methodology for engaging with both clinicians and patients, carers and the public to review intermediate care services across a PCT Project management of processes for developing, testing and implementing Information Prescriptions across Mid Trent Local Cancer Network. This was one of 20 national pilot sites and over 2000 Information Prescriptions have been offered to patients and carers. Working with 2 PCTs to develop, test and implement an Information Prescription for all patients with a long term condition at the end of life. This has included developing a personalised patient held record. Providing interim support within a PCT to develop a ‘Care Closer to Home strategy Redesigning a health economy wide pulmonary rehabilitation service for people with severe respiratory disease ·         Besides holding a Masters Degree, Sheila has several publications and is experienced in presenting at both national and international events. Sheila is a qualified coach and MBTI Practitioner at level I and II and is a qualified facilitator for the NHS LQF 360 degree feedback tool. Sheila juggles family life with consultancy and has two children who absorb most of her spare time except when she is climbing mountains!